FEES & TAXES: Terms and Conditions, tolls, stops, processing fees, inside pick-ups and car seats are not included in the base fare. Surcharges and Gratuity Preference are calculated on the fixed and variable base rate. Applicable local taxes may also apply.
WAIT TIME POLICY: We understand your day doesn’t always run according to plan, so we created a wait time policy with an industry-leading grace period. Wait Time Policy.
F.A.Q.: Our company prides itself on a longstanding history of providing quality services to the area since 2001, during which time the following Frequently Asked Questions commonly arise. In the event that the information you are seeking is not contained within our F.A.Q., section or this site in general, please contact us via phone or email and an agent will respond to your questions promptly.
VEHICLE CAPACITY: Visit Our Fleet page for information on passenger and luggage capacities. Please note the seating and luggage capacity for each vehicle type is the maximum allowed.
GRATUITY: You are not responsible for paying the driver an additional tip when exiting. The driver has already been taken care of.
SUBSTITUTIONS: Car classes may be substituted depending on availability and country of origin at no additional cost.
Charter Transportation [Hourly Car Service]:
For business purposes, Hourly Chartered car service may be provided based on a planned itinerary or be readily available for any schedule changes that may arise. Add a little luxury to all of life’s Special Events and Occasions! An BAL.limo’s Chauffeur will escort and remain with you at each and every destination and wait, or be spontaneous and direct your driver as you go along. Relax, enjoy your day or night out and be safe!
Hourly Charter Rates require a Three Hour Minimum. Additional time over and above requested number of service hours will be prorated in fifteen minute increments. Tolls, if any, and gratuity are included in the following rates. The Rate is based on the scheduled pick-up time and location until the time the trip has concluded.
The following Charter rates are all-inclusive except for tolls and gratuity preference. Client’s gratuity preference is calculated on the base rate. The Surcharges in the all-inclusive rates will be itemized on the Transportation Confirmation and on the Receipts and/or Invoices.
Create A New Corporate Account.
Take full advantage of all BAL.limo has to offer by setting up a corporate account for your business. Get Started Here
Join An Existing Corporate Account
Have you received an activation code to join your company’s corporate account? Click here to activate your profile
Booking and managing travel has never been faster or simpler: Download The App:
“Hello. This law firm hired a Chicago limo service for Mr.Kevin today for 11:20am, on short notice and going to Itasca. The person taking the order was polite, courteous and helpful. The driver was here very quickly. When Mr. Breslin returned to the office, he had high praise for the driver–courteous and helpful (Mr. Kevin had a painful leg). If we need a Chicago car service in the future, we will be sure to call you again. Thank you so much!"
Sincerely, Weinberg & Richmond
"I want to congratulate you – It is in my opinion the best Chicago car service out there and probably O Hare car service, your web site is fantastic, your drivers are great and the service you provide is the best. Keep up the good work – see you next time!
Sincerely, Dan with HP Americas
"I offer the following testimonial: This company performed wonderfully for us during our annual Chicago conference. They were diligent in follow up and were above and beyond expectations in Chicago limo service. Their drivers were knowledgeable and courteous. I am planning to use this O Hare car service when I set up plans for our next visit. They truly were “magnificent”.
Sincerely, Bill Veolia Water.
"I had used a number of services in the past and had left each one after inconsistent and poor quality service. I just happened upon your website and thought I would give it a try. I couldn't be more pleased. The promptness and professionalism of your staff is first rate. I have never had a problem with any reservations."
Sincerely, Customer Education Manager. Freddie Mac Mortgage Banking, Chicago
"A major concern for any husband is his wife's safety when traveling. Not only the flight to the city but how she gets from the airport to her hotel and around town if needed. The limousine company I found on the web is very professional. From their website I could schedule car service to and from the airport and any other destination she may need while traveling. It is the only service I use now when she travels. They are professionals in the service industry and I highly recommend their services."
Sincerely, President Sterling Development & Construction Corporation, Tampa
VIP Chicago chauffeur limousine service & car service
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